the working room: Shopping Experience: Walmart vs Target

Shopping Experience: Walmart vs Target
Thursday, January 10, 2008

Oh my Gawd, I hate shopping at my local Walmart. It is never an easy in-and-out experience. It takes forever to get out of this store.

Do they even care in this place?

This Walmart is not a full size mega store with a grocery store and oil change depot and whatever other features they provide. However, it is one of a significant size. In consideration of size, one would hope that they would staff the checkout aisles appropriately!

This store hires just about anyone, and they specialize in apathetic and slow moving employees.

I make trips to the dollar store, my local grocer, any store, even if it's higher in price, just to avoid this Walmart. If only they understood customer service, I'd shop there more often.

Here's a comparison of their failure to perform. I also shop at Target. Whenever there are more than four or five people on a line, guess what they do? They send a bunch of clerks to open up new aisles so that people can spend their money, and get the hell out of the store! Novel concept, eh what?

Think the managers of the Walmart near me could consider that?

Labels: customer service, Target, Walmart

posted by GoldenAh

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