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I Am An Unforgiving Consumer
Wednesday, April 23, 2008 At times, I am a really slow shopper. Good shopping is like a hobby, or enjoying a good snack. It's to be done without haste, and with much leisure. I browse, looking at nearly every item of interest to purchase. I can linger for long periods of time in hair, skin, makeup, and especially pain / cold remedy aisles. I like to look for particular products, check the prices, ingredients, and the smell. Does that make me a criminal? Or is it because I am a black woman? Are these the most shoplifted items? They must be. I can only surmise this from the behavior of store clerks. I wonder where they think I can hide these items on my body? Apparently, these geniuses need to pass directly in front of me a million times, or linger closely without so much as a "Hello, can I help you find something?" Guess what I do? I'll abruptly put down the basket chock full of items. I head for the exit. My money stays in my wallet. (Yeah, I carry a wallet, not a purse.) And I am out. I am not coming back. Ever. There's too much competition for my money. I don't need these clowns, they need me. I want to shop without some minimum wage nitwit shadowing me. I want to toss my 12 oz hair conditioner at them. I want to read the ingredients without someone breathing down my back. I should be able to check that this item is on sale without the sudden store clerk traffic coming my way. If you cannot respect my shopping habits: Adios. I will never return. Labels: angry shopping, customer service, CVS, Rite Aid, store clerks, Target, Walgreens, Walmart posted by GoldenAh
email this! | article source | 0 comments | post a comment Shopping Experience: Walmart vs Target Thursday, January 10, 2008 Oh my Gawd, I hate shopping at my local Walmart. It is never an easy in-and-out experience. It takes forever to get out of this store. Do they even care in this place? This Walmart is not a full size mega store with a grocery store and oil change depot and whatever other features they provide. However, it is one of a significant size. In consideration of size, one would hope that they would staff the checkout aisles appropriately! This store hires just about anyone, and they specialize in apathetic and slow moving employees. I make trips to the dollar store, my local grocer, any store, even if it's higher in price, just to avoid this Walmart. If only they understood customer service, I'd shop there more often. Here's a comparison of their failure to perform. I also shop at Target. Whenever there are more than four or five people on a line, guess what they do? They send a bunch of clerks to open up new aisles so that people can spend their money, and get the hell out of the store! Novel concept, eh what? Think the managers of the Walmart near me could consider that? Labels: customer service, Target, Walmart posted by GoldenAh
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